Accessing Your Account as a Returning Customer
Welcome back! If you’re a returning customer, accessing your account on our new website is straightforward:
- Click “Sign In” in the top right corner.
- Select “Setup Account/Forgot Password” to update your login credentials.
- Enter your email address associated with your previous account to receive a password reset link.
- Follow the email instructions to set your new password.
- Return to the site and click “Sign In” again to access your account with your new password.
If you previously logged in with a mobile phone number, please note:
- Direct login access for mobile-only users is in progress and will be available soon.
- Your account details and points are secure and will be integrated into the new system for easy access once mobile login is enabled.
- We appreciate your patience and are working diligently to ensure a smooth transition for all our valued customers.
For any further questions or assistance, please don’t hesitate to contact our customer support team. We’re here to help make your experience with Baby’s On Broadway better than ever!
Getting Here
We are conveniently located at 47 East Broadway Little Falls, Minnesota, 56345 and 710 W Germain St, Saint Cloud, Minnesota, 56301. You can find detailed directions on our website’s Contact Us page or use a navigation app to guide you directly to our store.
Once your order is confirmed and shipped, we will send you a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your order on our website. You’ll see the track orders button at the top right of our website. You can also click here to track your order.
At Baby’s on Broadway, we prioritize quality, safety, and the latest trends in baby products. Our team carefully researches and handpicks brands that meet our strict criteria for excellence. We consider factors such as safety standards, durability, product innovation, and customer feedback to ensure we offer you the best selection of trusted and reputable brands.
We are here to assist you! You can reach our friendly customer support team by phone at (320) 639-2229 (BABY) during our business hours. Alternatively, you can email us at [email protected] or use the contact form on our website. We strive to respond to all inquiries promptly and provide you with the support you need.
Yes, we offer a baby registry service to help you celebrate and prepare for the arrival of your little one. In store, our knowledgeable staff will assist you in creating a personalized registry filled with essential items for your baby. Otherwise, you can create one online from the comfort of your home. Friends and family can easily access your registry online or in-store to select and purchase gifts that you’ll love.
Absolutely! Stay up to date with the latest news, promotions, and exclusive offers by signing up for our newsletter. Simply visit our website and enter your email address in the designated sign-up area. Rest assured, we respect your privacy and will only send you relevant and valuable information.
Yes, we offer gift cards that make a perfect gift for expecting parents or anyone with a little one. You can purchase a gift card in-store or online. Choose the desired amount, and the gift card will be available for immediate use or sent to the recipient via email.
Our store hours are as follows:
Monday through Friday, 10:00 a.m. to 6:00 p.m.
Saturday 10:00 a.m. to 5:00 p.m.
Sunday 11:00 a.m. to 4:00 p.m.
We strive to keep our Google hours up to date to provide you with accurate information. However, during holidays, it’s always a good idea to call ahead and verify our hours. Our team will be happy to assist you and ensure we’re available to serve you when you plan to visit.
Yes, we offer an in-store pickup option for online orders. During the checkout process, you can select the in-store pickup option as the delivery method. Once your order is ready, we will notify you via email or phone. Simply visit our store during business hours to pick up your items
At the moment, we primarily offer shipping within the United States. However, we are constantly exploring options to expand our shipping capabilities. Please contact our customer support for more information and potential alternative shipping arrangements.
We strive to process orders quickly to ensure prompt delivery. If you need to cancel or modify your order, please contact us at (320) 639-2229 (BABY) as soon as possible. While we cannot guarantee changes once the order is processed, we will do our best to accommodate your request.
Yes, we have a loyalty program designed to reward our valued customers. By joining our loyalty program, you can earn points on your purchases, receive exclusive offers, and enjoy special benefits. Sign up in-store or on our website to start earning rewards and receive 100 bonus points at sign on.
We strive to process orders quickly to ensure prompt delivery. If you need to cancel or modify your order, please contact us at (320) 639-2229 (BABY) as soon as possible. While we cannot guarantee changes once the order is processed, we will do our best to accommodate your request.
Yes, BOB offers a range of FHA/HSA-approved items to cater to your specific healthcare needs. These items are conveniently located under the “Medical by BOB” tab at the top of our website. Here, you’ll find a curated selection of products that qualify for reimbursement through Flexible Spending Accounts (FSA) or Health Savings Accounts (HSA). These accounts allow you to set aside pre-tax dollars for eligible medical expenses, including qualified healthcare products. Simply navigate to the “Medical by BOB” section to explore our collection of FHA/HSA-approved items. If you have any further questions regarding eligibility or specific products, feel free to reach out to our customer service team for assistance.
Yes, we understand the importance of supporting breastfeeding mothers, and we are pleased to offer free breast pumps through insurance coverage. To explore this option, please visit our “Medical by BOB” page, located at the top of our website. There, you will find information about our breast pump insurance coverage program and how to take advantage of this benefit. We work with various insurance providers to ensure that eligible mothers can access a high-quality breast pump at no cost. If you have any questions or need assistance with the process, please don’t hesitate to contact our customer service team. We are here to help you make the most of your insurance coverage and support your breastfeeding journey.
A: Baby’s on Broadway wants you to love every product you receive from us. If for any reason you are not completely satisfied with your purchase, please review our return policy guidelines below:
- Products must be unopened and in their original condition.
- Returns must be made within 30 days of the original purchase (7 days for clothing items and accessories).
- Clearance, sale items, and most clothing items and accessories are non-returnable.
- Custom or special order items, including chairs, cribs, dressers, car seats, strollers, etc., may not be returned.
- A 25% Restocking Fee will apply to returns/refunds of $250 or greater.
- Our employees reserve the right to refuse a return if it violates the return policy.
In such cases, store credit may be issued at the employee’s discretion.
To initiate a return, please email [email protected] within 30 days of receiving the item. Provide your name, order number, and reason for return. Once we receive the returned item, we will process a refund or issue store credit, excluding shipping expenses. Refunds to credit cards will be issued within five business days upon receipt of the returned merchandise.
Yes,
we are committed to providing our customers with the best products at
the very best prices. If you come across a lower price for the same
product at another brick-and-mortar store or online destination, we are
happy to offer a price match. To request a price match, please contact
us by calling 320-639-2229 or sending an email to
[email protected]. Please have the price match offer ready for
verification purposes.
Here are some important details to keep in mind regarding our price-matching policy:
– Price matching cannot be combined with any other Babys On Broadway offer.
– When considering a price match, shipping costs will be included in the total price.
– Price matching is not applicable for any current sale items on Babys On Broadway.
– Price matching will not be applicable for purchases made through auction sites, such as eBay.
– Babys On Broadway reserves the right to make the final decision regarding price matching based on the validity of the offer.
At Babys On Broadway, we strive to ensure that our customers receive the best value for their money. If you have any further questions about our price-matching policy or need assistance, please don’t hesitate to reach out to our customer service team. We’re here to help!
If the product you receive is damaged, please email photos and a description of the product and damages to [email protected]. We will work quickly to provide you with a replacement for the damaged item(s). Please note that shipping times for replacements may vary, and we cannot offer refunds due to extended shipping times in these instances.
Breast pumps and parts are considered personal hygiene products and, per industry standards, they are not returnable once opened. However, if the pump is unopened with the seal intact, it can follow our normal store return policy. Please note that all pump warranties are handled directly through the manufacturer, and any issues with the pump should be addressed with them. For further assistance, please contact the manufacturers directly.
Our delivery service includes the transportation, assembly, and placement of furniture in your nursery. We offer delivery services to all of Minnesota and some surrounding areas. Please note the following information regarding delivery rates:
Rates vary by location: Delivery rates are not fixed and depend on your specific location. To obtain accurate delivery rates for your area, we kindly ask that you call our store to place an order for any furniture that will be shipped or delivered.
In- state deliveries: Most purchases made within the state of Minnesota will be delivered by our staff. Our team will handle the transportation, assembly, and placement of the furniture in your nursery.
Out- of-state deliveries: For purchases made outside of Minnesota, we may need to ship the furniture via a freight carrier. Please be aware that assembly services may not be available for out-of-state deliveries. In these cases, the furniture will be delivered unassembled.
Assembly fees: Select case pieces may be subject to an assembly fee. This fee covers the cost of professional assembly services provided by our team. If applicable, the assembly fee will be communicated to you during the ordering process.
Yes,
we offer free in-store pick-up for most items. When placing your order,
you can select the in-store pick-up option at checkout. Please note the
following details regarding our in-store pick-up service:
Availability of items: While we strive to keep our inventory up-to-date, please be aware that items may not be immediately available for pick-up at our location, even if they appear as “In Stock” online. We will notify you via email as soon as your items are ready to be picked up from the store.
No shipping or delivery fee: By choosing the in-store pick-up option, you will not incur any shipping or delivery fees. This allows you to conveniently collect your items from our store at no additional co
Special order items may require a longer time frame to reach our store. We strive to ensure timely delivery of your items, but please keep the following information in mind:
Estimated delivery time: Special order items typically take approximately 6-8 weeks to reach our store. This time frame allows for the processing, manufacturing, and shipping of these specific items.
Communication regarding delays: We understand the importance of receiving your order promptly. If there are any anticipated delays in shipping or if unexpected circumstances arise, we will make every effort to contact you and keep you informed about the status of your order.
Refunds for extended shipping times: While we apologize for any inconvenience caused by extended shipping times, we are unable to offer refunds solely based on delays in delivery. We appreciate your understanding in such situations
Yes, you can place your order over the phone by calling our store at 320-639-2229 during our business hours. If you call outside of business hours, please leave a detailed message, or you can email us at [email protected], and we will respond within 1-2 business days.
Once you place an order, you will receive a confirmation email from Baby’s On Broadway. Please check your junk mail folder if you don’t see it in your inbox. The email will provide order details and important information.
We accept Visa, Mastercard, Discover, and American Express. Your credit card is securely processed, and we bill the full amount on the day of the order. If you have a Babys on Broadway gift card, enter the code at checkout to redeem it.
Sales tax is collected on orders shipped within Minnesota. No sales tax is charged for deliveries outside of Minnesota.
Yes, we offer gift wrapping for a $5.00 fee. Select the “add gift wrap” option during checkout and include a personalized message. Oversized items and direct-ship vendor items are excluded. If gift wrapping is not possible, we will omit the option or refund the fee.
Thank you for your interest in joining our team at Baby’s On Broadway! To inquire about current job opportunities, we encourage you to take one of the following steps:
Call our store: You can reach us at 320-639-2229 during our business hours. Our team will provide you with information on any available positions and guide you through the application process.
Visit one of our store locations: Feel free to stop by either our Little Falls or Saint Cloud store in person. Our staff will be happy to assist you and provide you with details on any open positions.
Email us: If you prefer to communicate via email, you can reach out to us at [email protected]. Please include your resume or a brief description of your qualifications and the type of position you are interested in.
We appreciate your interest in joining our team and look forward to hearing from you!
Pre-order items are stock items that are not currently on hand, and customers must wait until they become available.
- Payment is required at checkout when placing a pre-order.
- Cancellations and chargebacks are subject to a 25% cancellation/restocking fee.
- Ship dates for pre-order items cannot be estimated or guaranteed.
- In-stock and shipping ETAs are estimates provided by manufacturers and may change.
- If combining in-stock and pre-ordered items, they will be shipped together when all pre-ordered items are available.
- Placing an order indicates that you accept these terms and conditions.
Accessing Your Account as a Returning Customer
Welcome back! If you’re a returning customer, accessing your account on our new website is straightforward:
- Click “Sign In” in the top right corner.
- Select “Setup Account/Forgot Password” to update your login credentials.
- Enter your email address associated with your previous account to receive a password reset link.
- Follow the email instructions to set your new password.
- Return to the site and click “Sign In” again to access your account with your new password.
Getting Here
We are conveniently located at 47 East Broadway Little Falls, Minnesota, 56345 and 710 W Germain St, Saint Cloud, Minnesota, 56301. You can find detailed directions on our website’s Contact Us page or use a navigation app to guide you directly to our store.
Once your order is confirmed and shipped, we will send you a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your order on our website. You’ll see the track orders button at the top right of our website. You can also click here to track your order.
At Baby’s on Broadway, we prioritize quality, safety, and the latest trends in baby products. Our team carefully researches and handpicks brands that meet our strict criteria for excellence. We consider factors such as safety standards, durability, product innovation, and customer feedback to ensure we offer you the best selection of trusted and reputable brands.
We are here to assist you! You can reach our friendly customer support team by phone at (320) 639-2229 (BABY) during our business hours. Alternatively, you can email us at [email protected] or use the contact form on our website. We strive to respond to all inquiries promptly and provide you with the support you need.
Yes, we offer a baby registry service to help you celebrate and prepare for the arrival of your little one. In store, our knowledgeable staff will assist you in creating a personalized registry filled with essential items for your baby. Otherwise, you can create one online from the comfort of your home. Friends and family can easily access your registry online or in-store to select and purchase gifts that you’ll love.
Absolutely! Stay up to date with the latest news, promotions, and exclusive offers by signing up for our newsletter. Simply visit our website and enter your email address in the designated sign-up area. Rest assured, we respect your privacy and will only send you relevant and valuable information.
Purchases
Yes, we offer gift cards that make a perfect gift for expecting parents or anyone with a little one. You can purchase a gift card in-store or online. Choose the desired amount, and the gift card will be available for immediate use or sent to the recipient via email.
Our store hours are as follows:
Monday through Friday, 10:00 a.m. to 6:00 p.m.
Saturday 10:00 a.m. to 5:00 p.m.
Sunday 11:00 a.m. to 4:00 p.m.
We strive to keep our Google hours up to date to provide you with accurate information. However, during holidays, it’s always a good idea to call ahead and verify our hours. Our team will be happy to assist you and ensure we’re available to serve you when you plan to visit.
Yes, we offer an in-store pickup option for online orders. During the checkout process, you can select the in-store pickup option as the delivery method. Once your order is ready, we will notify you via email or phone. Simply visit our store during business hours to pick up your items
At the moment, we primarily offer shipping within the United States. However, we are constantly exploring options to expand our shipping capabilities. Please contact our customer support for more information and potential alternative shipping arrangements.
We strive to process orders quickly to ensure prompt delivery. If you need to cancel or modify your order, please contact us at (320) 639-2229 (BABY) as soon as possible. While we cannot guarantee changes once the order is processed, we will do our best to accommodate your request.
Yes, we have a loyalty program designed to reward our valued customers. By joining our loyalty program, you can earn points on your purchases, receive exclusive offers, and enjoy special benefits. Sign up in-store or on our website to start earning rewards and receive 100 bonus points at sign on.
We strive to process orders quickly to ensure prompt delivery. If you need to cancel or modify your order, please contact us at (320) 639-2229 (BABY) as soon as possible. While we cannot guarantee changes once the order is processed, we will do our best to accommodate your request.
Yes, BOB offers a range of FHA/HSA-approved items to cater to your specific healthcare needs. These items are conveniently located under the “Medical by BOB” tab at the top of our website. Here, you’ll find a curated selection of products that qualify for reimbursement through Flexible Spending Accounts (FSA) or Health Savings Accounts (HSA). These accounts allow you to set aside pre-tax dollars for eligible medical expenses, including qualified healthcare products. Simply navigate to the “Medical by BOB” section to explore our collection of FHA/HSA-approved items. If you have any further questions regarding eligibility or specific products, feel free to reach out to our customer service team for assistance.
Yes, we understand the importance of supporting breastfeeding mothers, and we are pleased to offer free breast pumps through insurance coverage. To explore this option, please visit our “Medical by BOB” page, located at the top of our website. There, you will find information about our breast pump insurance coverage program and how to take advantage of this benefit. We work with various insurance providers to ensure that eligible mothers can access a high-quality breast pump at no cost. If you have any questions or need assistance with the process, please don’t hesitate to contact our customer service team. We are here to help you make the most of your insurance coverage and support your breastfeeding journey.
A: Baby’s on Broadway wants you to love every product you receive from us. If for any reason you are not completely satisfied with your purchase, please review our return policy guidelines below:
- Products must be unopened and in their original condition.
- Returns must be made within 30 days of the original purchase (7 days for clothing items and accessories).
- Clearance, sale items, and most clothing items and accessories are non-returnable.
- Custom or special order items, including chairs, cribs, dressers, car seats, strollers, etc., may not be returned.
- A 25% Restocking Fee will apply to returns/refunds of $250 or greater.
- Our employees reserve the right to refuse a return if it violates the return policy.
In such cases, store credit may be issued at the employee’s discretion.
To initiate a return, please email [email protected] within 30 days of receiving the item. Provide your name, order number, and reason for return. Once we receive the returned item, we will process a refund or issue store credit, excluding shipping expenses. Refunds to credit cards will be issued within five business days upon receipt of the returned merchandise.
Yes,
we are committed to providing our customers with the best products at
the very best prices. If you come across a lower price for the same
product at another brick-and-mortar store or online destination, we are
happy to offer a price match. To request a price match, please contact
us by calling 320-639-2229 or sending an email to
[email protected]. Please have the price match offer ready for
verification purposes.
Here are some important details to keep in mind regarding our price-matching policy:
– Price matching cannot be combined with any other Babys On Broadway offer.
– When considering a price match, shipping costs will be included in the total price.
– Price matching is not applicable for any current sale items on Babys On Broadway.
– Price matching will not be applicable for purchases made through auction sites, such as eBay.
– Babys On Broadway reserves the right to make the final decision regarding price matching based on the validity of the offer.
At Babys On Broadway, we strive to ensure that our customers receive the best value for their money. If you have any further questions about our price-matching policy or need assistance, please don’t hesitate to reach out to our customer service team. We’re here to help!
Delivery
If the product you receive is damaged, please email photos and a description of the product and damages to [email protected]. We will work quickly to provide you with a replacement for the damaged item(s). Please note that shipping times for replacements may vary, and we cannot offer refunds due to extended shipping times in these instances.
Breast pumps and parts are considered personal hygiene products and, per industry standards, they are not returnable once opened. However, if the pump is unopened with the seal intact, it can follow our normal store return policy. Please note that all pump warranties are handled directly through the manufacturer, and any issues with the pump should be addressed with them. For further assistance, please contact the manufacturers directly.
Our delivery service includes the transportation, assembly, and placement of furniture in your nursery. We offer delivery services to all of Minnesota and some surrounding areas. Please note the following information regarding delivery rates:
Rates vary by location: Delivery rates are not fixed and depend on your specific location. To obtain accurate delivery rates for your area, we kindly ask that you call our store to place an order for any furniture that will be shipped or delivered.
In- state deliveries: Most purchases made within the state of Minnesota will be delivered by our staff. Our team will handle the transportation, assembly, and placement of the furniture in your nursery.
Out- of-state deliveries: For purchases made outside of Minnesota, we may need to ship the furniture via a freight carrier. Please be aware that assembly services may not be available for out-of-state deliveries. In these cases, the furniture will be delivered unassembled.
Assembly fees: Select case pieces may be subject to an assembly fee. This fee covers the cost of professional assembly services provided by our team. If applicable, the assembly fee will be communicated to you during the ordering process.
Yes,
we offer free in-store pick-up for most items. When placing your order,
you can select the in-store pick-up option at checkout. Please note the
following details regarding our in-store pick-up service:
Availability of items: While we strive to keep our inventory up-to-date, please be aware that items may not be immediately available for pick-up at our location, even if they appear as “In Stock” online. We will notify you via email as soon as your items are ready to be picked up from the store.
No shipping or delivery fee: By choosing the in-store pick-up option, you will not incur any shipping or delivery fees. This allows you to conveniently collect your items from our store at no additional cost.
Special order items may require a longer time frame to reach our store. We strive to ensure timely delivery of your items, but please keep the following information in mind:
Estimated delivery time: Special order items typically take approximately 6-8 weeks to reach our store. This time frame allows for the processing, manufacturing, and shipping of these specific items.
Communication regarding delays: We understand the importance of receiving your order promptly. If there are any anticipated delays in shipping or if unexpected circumstances arise, we will make every effort to contact you and keep you informed about the status of your order.
Refunds for extended shipping times: While we apologize for any inconvenience caused by extended shipping times, we are unable to offer refunds solely based on delays in delivery. We appreciate your understanding in such situations.
Yes, you can place your order over the phone by calling our store at 320-639-2229 during our business hours. If you call outside of business hours, please leave a detailed message, or you can email us at [email protected], and we will respond within 1-2 business days.
Once you place an order, you will receive a confirmation email from Baby’s On Broadway. Please check your junk mail folder if you don’t see it in your inbox. The email will provide order details and important information.
We accept Visa, Mastercard, Discover, and American Express. Your credit card is securely processed, and we bill the full amount on the day of the order. If you have a Babys on Broadway gift card, enter the code at checkout to redeem it.
Sales tax is collected on orders shipped within Minnesota. No sales tax is charged for deliveries outside of Minnesota.
Yes, we offer gift wrapping for a $5.00 fee. Select the “add gift wrap” option during checkout and include a personalized message. Oversized items and direct-ship vendor items are excluded. If gift wrapping is not possible, we will omit the option or refund the fee.
Thank you for your interest in joining our team at Baby’s On Broadway! To inquire about current job opportunities, we encourage you to take one of the following steps:
Call our store: You can reach us at 320-639-2229 during our business hours. Our team will provide you with information on any available positions and guide you through the application process.
Visit one of our store locations: Feel free to stop by either our Little Falls or Saint Cloud store in person. Our staff will be happy to assist you and provide you with details on any open positions.
Email us: If you prefer to communicate via email, you can reach out to us at [email protected]. Please include your resume or a brief description of your qualifications and the type of position you are interested in.
We appreciate your interest in joining our team and look forward to hearing from you!
Pre-order items are stock items that are not currently on hand, and customers must wait until they become available.
- Payment is required at checkout when placing a pre-order.
- Cancellations and chargebacks are subject to a 25% cancellation/restocking fee.
- Ship dates for pre-order items cannot be estimated or guaranteed.
- In-stock and shipping ETAs are estimates provided by manufacturers and may change.
- If combining in-stock and pre-ordered items, they will be shipped together when all pre-ordered items are available.
- Placing an order indicates that you accept these terms and conditions.
What Our Users Say
Michel lee
“Totally in love! These are the most comfortable I couldn’t be happier!“
Michel lee
“Totally in love! These are the most comfortable I couldn’t be happier!“
Michel lee
“Totally in love! These are the most comfortable I couldn’t be happier!“
Michel lee
“Totally in love! These are the most comfortable I couldn’t be happier!“
Michel lee
“Totally in love! These are the most comfortable I couldn’t be happier!“
Michel lee
“Totally in love! These are the most comfortable I couldn’t be happier!“
